Field Performance Analytics

Field Performance Analytics

Monitor and optimize your products performance
in the market to increase customers satisfaction
and rescue warranty costs with QualityLine’s
field products performance analytics

WHAT DO YOU GET?

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MONITOR AND OPTIMIZE
PRODUCTS PERFORMANCE

in the market

CORRELATE PRODUCT’S
FIELD PERFORMANCE

with your manufacturing data

ENABLE PERFORMANCE
IMPROVEMENT

by accelerating the investigation process

“Few months after collaborating with QualityLine
real time manufacturing analytics, we experienced
a significant improvement in quality, reduced downtime
incidents and shortened the delivery time to customers.”

 

Moshe Levinson

Engineering Manager, Siklu Communication, Ltd

HOW DOES IT WORK

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01

Integration and Collection

We’ll integrate and collect your field products performance data from ERP, MES, CRM
and any other system in use. Feedback from customers, vendors, repairs, faulty
products and more will be synchronized and analyzed

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02

Data Analysis Feedback
and Reporting

Data analysis feedback and reporting will be generated by the system to identify
actionable issues and bugs reported by final users

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03

Correlation

You’ll be able to quickly and accurately correlate products’ field performance with
your manufacturing data to improve quality and reduce product returns

TECH SPECS

Data frm ERP, MES, CRM

and any other
system in use

Feedback

from customers, vendors,
repairs, faulty products
and more

MTBF

Mean Time Between Failures

SLA

Services level performance

DOA

Dead On Arrival

RMA

% Returned products

TECH SPECS

Data frm ERP, MES, CRM

and any other
system in use

Feedback

from customers, vendors,
repairs, faulty products
and more

MTBF

Mean Time Between Failures

SLA

Services level performance

DOA

Dead On Arrival

RMA

% Returned products

WHY IS IT IMPORTANT?

Our Performance Analytics uncovers insights and reveals hidden value
to define new, targeted learning interventions.
The result is learning spend that helps the industries achieve key objectives